Problem with document export

Incident Report for DRACOON Cloud

Resolved

The issue with DATEV has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

Posted Oct 30, 2023 - 16:49 CET

Identified

Customers with the current DATEV update may experience problems when exporting documents via the DRACOON for DATEV interface. A temporary solution is available and we are working in close cooperation with DATEV on a permanent solution.

Posted Aug 17, 2023 - 14:54 CEST

This incident affected: DATEV.