DRACOON Cloud Status

Problem with document export

Identified - Customers with the current DATEV update may experience problems when exporting documents via the DRACOON for DATEV interface. A temporary solution is available and we are working in close cooperation with DATEV on a permanent solution.
Aug 17, 2023 - 14:54 CEST

Uptime over the past 90 days. View historical uptime.

API Operational

90 days ago

99.99 % uptime

Today

API (group 01) Operational

90 days ago

100.0 % uptime

Today

API (group 02) Operational

90 days ago

100.0 % uptime

Today

API (group 03) Operational

90 days ago

99.99 % uptime

Today

API (group 04) Operational

90 days ago

99.99 % uptime

Today

API (group 05) Operational

90 days ago

99.99 % uptime

Today

API (group 06) Operational

90 days ago

100.0 % uptime

Today

Storage Operational

90 days ago

100.0 % uptime

Today

Upload Operational

90 days ago

100.0 % uptime

Today

Download Operational

90 days ago

100.0 % uptime

Today

Authentication Operational

90 days ago

100.0 % uptime

Today

Web App Operational

90 days ago

100.0 % uptime

Today

Branding Operational

90 days ago

99.98 % uptime

Today

WebDAV Operational

Signing Operational

Virus protection Operational

Webhooks Operational

DATEV Partial Outage

Email and SMS Operational

Instant messages Operational

Subscribed messages Operational

Reports Operational

One-Time reports Operational

Monthly reports Operational

Event logging Operational

Previews Operational

Preview creation Operational

Preview delivery Operational

Background jobs Operational

Background jobs (group 01) Operational

Background jobs (group 02) Operational

Background jobs (group 03) Operational

Background jobs (group 04) Operational

Background jobs (group 05) Operational

Background jobs (group 06) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance Oct 4, 2023 22:00-23:00 CEST

We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
Posted on Sep 26, 2023 - 18:00 CEST

Past Incidents

Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 23:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 22:00 CEST

Scheduled - We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
Sep 19, 18:00 CEST

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

Partial Outage of SMS Service

Resolved - This incident has been resolved.
Sep 22, 11:51 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 20, 16:43 CEST

Update - We are continuing to work on a fix for this issue.
Sep 20, 10:40 CEST

Update - We are continuing to work on a fix for this issue.
Sep 20, 10:37 CEST

Identified - We have identified the issue with the SMS Service. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.
Sep 20, 09:50 CEST

Sep 21, 2023

No incidents reported.

Sep 20, 2023

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Sep 20, 23:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 22:00 CEST

Scheduled - We will be undergoing scheduled maintenance during this time. A short downtime for a couple of minutes can occur.
Sep 12, 18:00 CEST

Degraded Performance of Email Service

Resolved - This incident has been resolved.
Sep 20, 16:42 CEST

Monitoring - The issue with the Email Service has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.
Sep 20, 10:40 CEST

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

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