Partial Outage of SMS Service

Incident Report for DRACOON Cloud

Resolved

This incident has been resolved.

Posted Sep 22, 2023 - 11:51 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 20, 2023 - 16:43 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2023 - 10:40 CEST

Update

We are continuing to work on a fix for this issue.

Posted Sep 20, 2023 - 10:37 CEST

Identified

We have identified the issue with the SMS Service. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available.

Posted Sep 20, 2023 - 09:50 CEST

This incident affected: Email and SMS (Instant messages).